Frequently Asked Questions


We don’t mind a bit of Q&A time!
What is IPL?
IPL is an innovative and new technology which assists in long-term laser hair removal; it stands for Intense Pulse Light!
How does it work?
When the IPL flashes, the light energy it produces gets absorbed by the melanin in your hair. This quickly turns to heat and kills the hair cells.
Is it safe?

There have been a number of studies conducted worldwide to prove the safety and efficacy of Intense Pulse Light for hair reduction. Due to this fact, the trend of IPL continues to rapidly grow.

Does IPL hurt?

No, it does not! It’s described by most as feeling like a warm sensation on the skin. Much less painful than waxing or a cut from a razor!

Do I need to use eye protection?
It isn’t necessary. As safety is a priority, the IPL will not flash unless placed directly onto your skin. Make sure you do not use it near your eyes or look directly into the light as if flashes.  
 How long will it take before I start seeing results?
Most see results after just 3-4 treatments. If you want Suave Skyn (smooth skin) you’ll have complete results after 12 treatments. However, results will vary from person to person.
How often do I need to use it?
Use your IPL once a week for the first 12 weeks. After that, use it once a month for 3 months. And then only every 2-3 months for maintenance.
Which areas of my body can I use this on?
Our handsets can be used on your entire body from the top lip down.  (just be sure you don’t get too close to your eyes)
Does IPL work for all skin tones?
Our handsets are suitable for all except extremely dark skin tones. It is most effective with skin tones ranging from white to light/medium brown.
Does IPL work for all hair colours?
Our handsets don’t work well on very light blonde, red or grey hair colours. As these hair colours do not store enough melanin.
Can I shave before using this product?
Please and Thank You! Shave all desired areas before using our handset.
What’s the lifespan of the handset?
If looked after our handsets should last 10 years, as they have 300,000 flashes.
Can I use any other hair removal methods between treatments?
Between treatments, you should never wax, pluck or epilate as this gets rid of the entire root. Which is what is needed for the treatment. You should only shave when required which is prior to using your Suave Skyn handset. 
Is it safe to use IPL while pregnant or breastfeeding?
As a precaution, we recommend waiting until after pregnancy and breastfeeding to use your handset or alternatively seek a medical professionals advice. 
Is it safe to IPL over freckles or moles?
Light freckles are okay. But you should not use your handset over very dark freckles or moles.
Is it safe to IPL over tattoos?
You can go around them, just don’t IPL over them.
Can I use this product before or after tanning?
If you’ve been out getting your tan on, we recommend waiting 2 weeks before using your handset. We also recommend waiting 48 hours to tan after using it. Artificial tan should not be on your skin while using your handset.
How is the handset powered?
Our handset come with an adapter from 100-240V to a 12V power supply. Our Suave Skyn handsets also come with a universal power supply!
How strong is this product and what is the energy output?
Our IPL handsets have an energy output of 3.9J/cm2. This means it is ideal for hair removal and is also approved for safe and effective at-home use.
Does it come with a warranty?
Of course! Our handsets come with a 12-month warranty.